General support

Product questions and troubleshooting

For app questions, launch interest, and general support, contact support@caelumly.com.

Target response time: within 3 to 5 business days.

Email support
Privacy requests

Data access, deletion, and privacy questions

For deletion requests, data access requests, or privacy questions, contact privacy@caelumly.com.

Include the email linked to your account and a short description of your request so the team can respond more quickly.

Contact privacy

Support notes

Helpful details for store review and early users

Waitlist and launch

Early signups and launch updates may be handled through email until a dedicated notification system is added.

Account deletion path

Users can request account or data deletion by emailing privacy@caelumly.com.

Policy alignment

Privacy, support, and terms pages are intended to stay aligned with app store metadata and the in-app support experience.

Social channels

Launch touchpoints outside the app