Overview
Caelumly is an AI tarot and astrology product focused on self-reflection and gentle guidance. This Privacy Policy explains the categories of information that may be collected, how they may be used, and how users can contact us about privacy or account-related requests.
Information we may collect
Depending on the features a user chooses to use, Caelumly may collect:
- Account details such as email address or sign-in identifiers.
- Profile information such as birth date, birth time, or birth location for astrology-related features.
- Purchase and subscription records for entitlement verification and customer support.
- Usage analytics and basic event data to improve product quality and reliability.
- Push notification tokens if the user enables notifications.
- Support messages and customer service history.
How we may use information
- To create and secure user accounts.
- To generate astrology or self-reflection experiences requested by the user.
- To verify purchases, restore entitlements, and troubleshoot billing issues.
- To improve product performance, reliability, and user experience.
- To send important service messages and optional launch or product updates.
- To respond to support requests and privacy-related inquiries.
Account deletion, access, and correction
Users may request account deletion, data deletion, or access to account-related information by contacting privacy@caelumly.com. Support requests may also be sent to support@caelumly.com.
To help process requests, users should include the email address associated with their account and a short description of the request. Identity verification may be required before certain requests are completed.
Retention and security
Information is retained only as long as reasonably necessary for product operation, support, security, legal compliance, and billing reconciliation. Specific retention periods may vary by data type and applicable law.
Caelumly aims to use reasonable administrative and technical safeguards, but no system can guarantee absolute security.
Children's privacy
Caelumly is not directed to children under the age required by applicable law for independent consent. Additional age-gating or region-specific requirements should be reviewed before launch.
Privacy contact
For privacy questions, deletion requests, or data access requests, contact privacy@caelumly.com.
For general support, contact support@caelumly.com.